You are trying to turn on the application on an Android phone and you see the following message: "The application has been stopped". Of course, this happens when you least expect it. Sounds familiar? Read the article to the end and find out how to deal with it!
"Application has stopped" - determine when the message appears
The first thing you should determine is what times the message appears and what application it concerns. Usually, the error does not appear when using a random application, only one specific application. Notice at what point it appears. It happens when you try to run the application or perform a specific action in it? Once you know the answers to these questions, it will be easier for you to deal with the problem in the next steps.
important: if the error always appears at the same time, the most likely fault is the application itself, or rather the developer who created it. In this case, it is up to the application developers to report the emerging problem.
"The application has stopped" - how do I fix the error?
1) Leave a comment in the Play Store
The kiosk from which you download applications allows you not only to evaluate the application, but also to comment on it. This is a great way to alert app developers that something has gone wrong. Remember that the more details you provide in your comment, the easier it will be for developers to understand the problem and fix it.
It is also a great place to find out if other application users are complaining about similar problems.
2) Clear application data
When the application is closed a moment after opening, it means that the phone is unable to absorb the information from the application. The solution is to delete the cache.
To do this, go to Settings -> Applications, select a troublesome application, select the memory and clear it and all data.
Once done, turn the application back on to make sure everything is working properly.
3) Restore factory settings on your phone
If none of the above methods works, it is a sign that we have most likely disabled or removed something from the phone that is necessary for the proper operation of the application. In such cases, a factory reset is necessary. Before you decide to permanently delete all your data, make sure you save important files, photos and videos on another device so that you don't lose them when you reset your phone.
Although the option to return to factory settings may be in a slightly different place depending on the make and model of the phone, the standard path is:
- Backup and reset
- Factory settings
- Reset phone
After this action, all data from the phone will be deleted and all settings will return to the configuration they were in when the phone was first activated. Now all you need to do is turn on the device, reconfigure it, install the necessary applications and make sure that the problematic is also working as it should.